Privacy Policy

Effective Date: 09/15/2024

At Vie Management, we are committed to protecting your privacy. This Privacy Policy explains what information we collect, how it is used, and how you can opt out. We also want to assure you that your mobile phone numbers will not be shared or sold to third parties for marketing purposes.

1. Information We Collect:

Personal Information: We collect personal information you provide to us when you fill out forms on our website, such as guest cards, rental applications, or when you enroll to receive SMS notifications. This includes your name, email address, phone number, mailing address, and other relevant details.
Marketing Preferences and Customer Service Interactions: We may collect information regarding your marketing preferences, including responses to voluntary surveys, as well as records of customer service interactions (such as inquiries or requests for assistance).
Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, operating system, and the pages you visit on our website through cookies and similar technologies.

2. How We Use Your Information:

Service Delivery: We use your information to process rental applications, respond to inquiries, send notifications (such as leasing information, application updates, or maintenance alerts), and deliver services related to property management. We may share data with third-party service providers solely to perform services on our behalf. These providers cannot use your information for their own purposes.
Communication: With your consent, we may send you marketing or promotional materials via SMS, email, or other methods. You can always opt out of these communications (see below).
Site Improvements: We may use non-personal information to improve our website and services, ensuring a better user experience.

3. How to Opt Out:

SMS Communication: You may opt out of receiving SMS messages at any time by replying "STOP" to any message you receive from us. For assistance, you may reply "HELP." You can adjust your preferences by contacting us.
Email Communication: You can unsubscribe from marketing emails by clicking the "unsubscribe" link at the bottom of any email we send.
Cookies: You can set your browser to refuse all or some cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

4. Data Sharing and Security:

Third-Party Sharing: We do not share, sell, or disclose your mobile phone number or any personal information to third parties for marketing or promotional purposes.
Security: We take reasonable precautions to protect your personal information. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

5. Links to Third-Party Websites: Our site may contain links to third-party websites. The information practices and content of such third-party websites are governed by their own privacy notices. We encourage you to review the privacy notices of these websites to understand their information practices. We are not responsible for the privacy practices or content of such third-party websites.

6. Changes to this Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

7. Contact Information: If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at info@viemgmt.com.